Zoom SMS Communication Service Privacy Policy

Privacy

Zoom SMS Communication Service Privacy Policy

Introduction

Effective Date: December 1, 2024

At Roger Miller Restaurant. its parent company and affiliates, we are committed to protecting the privacy and security of our customers, staff, and vendors’ personal information. This Privacy Policy statement explains how we collect, use, and protect personal information through our use of Zoom SMS 10 DLC messaging services.

1. Scope

This Policy applies to personal information collected through our use of Zoom SMS communication services. It does not apply to information collected through other means, such as our website or in-person interactions.

1. Information Collection

We may collect personal information when using Zoom SMS communication services, such as:

• Phone numbers
• Message content
• and other personal information you provide to facilitate SMS communication.

• Purpose of SMS Communication

We use SMS communication for the following purposes:

• Communicating with customers and responding to inquiries
• Providing customer support and resolving issues.
• Providing quick updates or alerts.
• Sending reminders or follow-ups.
• To comply with applicable laws and regulations.

• Information Sharing

We do not share personal information collected through our use of Zoom SMS 10 DLC messaging services with third parties, except as follows:

• With service providers who assist us in providing messaging services.
• As required by law or regulation.
• With customer explicit consent.

Your personal information will be used solely for the purposes mentioned above. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Consent

   • Explicit consent

We will obtain explicit consent from our customers, prospective customers, staff, and vendors before sending SMS messages. By providing their phone number, they agree to receive SMS communications from us.

• Revoking Consent:

Our customers, prospective customers, staff, and vendors can opt-out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.

1. Data Security

   • Protection Measures

We implement reasonable security measures to protect personal information collected when using Zoom SMS communication services, including:

• Encryption of message content.
• Secure storage of message metadata.
• Access controls and authentication measures.

The implementation of the above measures will be used to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• • Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

1. Compliance with Zoom SMS Integration

   • Business Registration

To use Zoom SMS communication services, we must register our business information and obtain approval by December 31, 2024. This ensures compliance with industry regulations and prevents SMS spam.

•  Approval Process:

We will complete the registration and approval process to ensure that our SMS communication services are compliant with Zoom's policies and standards.

1. Your Rights

You have the right to:

• Opt-out of receiving marketing messages.
• Access and correct their personal information.
• Request deletion of their personal information.

Please contact us to request updates or corrections to your information. If you have any concerns or complaints regarding our SMS communication practices, please contact us. We will address your concerns promptly and efficiently.

Changes to This Policy

We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting.

Contact Us

If you have questions or concerns about this Policy, please contact us on: 301-562-7050.

You can also reach out to us by mail: 

Our Mailing addresses:

Roger Miller Restaurant

941 Bonifant St

Silver Spring MD 20910

Or 

PO Box 243, Athens GA 30603.

Thank you for trusting Roger Miller Restaurant. its parent company and affiliates with your personal information. We are committed to protecting your privacy and ensuring the security of your data. We will not share or sell your mobile information with any third parties or their affiliates for marketing/promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.